аЯрЁБс>ўџ !"ўџџџ џџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџмЅhcр e‹?6j6jj6j6j6j6j6д6д6д6д6д6д6 о6Rд6z>@0707070707070707t7v7v7v7NФ7L;L\>К>X?yz>j607  07070707z>F7j6j60707F7F7F707j607j607t7Рз@ŽмMН~6 ž66j6j6j6j607t7F7.F7Job Title:_______________________________________ How long have you worked in Commuter & Parking Services? ________________ Please indicate the percentage of time you spend in each of the following department in the past year: [ ] Field Services [ ] Customer Services [ ] Parking Support Services [ ] Appeals Program Do you know the general goals of the organization? Yes/No Do you know the objectives of the unit(s) you work in? Yes/No Although there is no mission statement for the Commuter and Parking Services Program, please write what you would consider an appropriate statement in the space below. If you had training, to what extend were the organizational goals conveyed in the job training? Not at all Somewhat Very Much 0 1 2 3 4 5 Do you feel that you are rewarded for achieving the organization’s goals? Not at all Somewhat Very Much 0 1 2 3 4 5 Do you think that the goals of the individual units match the goals of the organization? Not at all Somewhat Very Much 0 1 2 3 4 5 Briefly explain how information about the organization’s goals is communicated. Do you think that the objectives of each individual unit help achieve the goal(s) of the entire organization? Not at all Somewhat Very Much 0 1 2 3 4 5 If you have worked in the Field Services unit, please fill out the following questions. If not, please go on to the next page. To what extend do the following describe the objectives of the unit (Field Services)? Not at all Somewhat Very Much To provide information about parking and traffic to the general public 012345To keep the public satisfied 012345To inform customers of parking options and means of transportation 012345To enforce parking rules and regulation 012345To consider mitigating circumstances of violations 012345To cooperate with the University 0123452345To discover operational problems 012345To reduce the number of motor vehicles on campus 012345To look into tickets on a case to case basis012345 Not at all Somewhat Very Much Of those objectives you marked 3 or above, briefly explain how these objectives were communicated to you. (How do you know these are the important objectives?) If you have worked in the Customer Services unit, please fill out the following questions. If not, please go on to the next page. To what extend do the following describe the objectives of the unit of customer services? Not at all Somewhat Very Much To enforce parking rules and regulation 012345To reduce the number of motor vehicles on campus 012345To inform customers of parking options and means of transportation 012345To provide information about parking and traffic to the general public 012345To consider mitigating circumstances of violations 012345To look into tickets on a case to case basis 0123452345To discover operational problems 012345To keep the public satisfied 012345To cooperate with the University 012345 Not at all Somewhat Very Much Of those objectives you marked 3 or above, briefly explain how these objectives were communicated to you. (How do you know these are the important objectives?) If you have worked in the Parking Support Services unit, please fill out the following questions. If not, go on to the next page. To what extend do the following describe the objectives of the unit? Not at all Somewhat Very Much To provide information about parking and traffic to the general public 012345To keep the public satisfied 012345To inform customers of parking options and means of transportation 012345To enforce parking rules and regulation 012345To consider mitigating circumstances of violations 012345To cooperate with the University 0123452345To discover operational problems 012345To reduce the number of motor vehicles on campus 012345To look into tickets on a case to case basis012345 Not at all Somewhat Very Much Of those objectives you marked 3 or above, briefly explain how these objectives were communicated to you. (How do you know these are the important objectives?) If you have worked in the Appeals Program unit, please fill out the following questions. To what extend do the following describe the objectives of the unit? Not at all Somewhat Very Much To look into tickets on a case to case basis 012345To consider mitigating circumstances of violations 012345To inform customers of parking options and means of transportation 012345To enforce parking rules and regulation 012345To discover operational problems 012345To cooperate with the University 0123452345To provide information about parking and traffic to the general public 012345To reduce the number of motor vehicles on campus 012345To keep the public satisfied 012345 Not at all Somewhat Very Much Of those objectives you marked 3 or above, briefly explain how these objectives were communicated to you. (How do you know these are the important objectives?) Thank you for taking the time to complete our survey. Please place it in the envelopes provided near the mailboxes. No one besides the students will see your responses. 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